Terms & Conditions

Orders: orders are accepted on the understanding that the terms and conditions have been understood and accepted by you.

Prices: the prices quoted on our online shop are inclusive of mainland UK delivery.  Customers requiring delivery beyond mainland UK are asked to contact us to establish costs.

Payments: payments for online orders will only be accepted through the online payment system provided.

Substitutions: in the rare event of an item not being available we reserve the right to substitute items of equivalent value but we will always endeavor to contact you to arrange a substitute or arrange a delay in dispatching your order.  If neither can be agreed we will refund your payment.

Delivery Policy: we aim to deliver your goods within 7 days of you placing your order to any part of the UK mainland using the courier APC. The UK mainland delivery charge is included in the prices listed.  For delivery beyond the UK mainland please contact us by email.

It is the customer's responsibility to ensure all delivery address/details for the order are correct – include the recipient’s telephone number. We will email you with the date of delivery (delivery should be before 4pm on the day stated). Ensuring that the recipient is going to be at the delivery address, on the day of delivery, remains the responsibility of the customer. Miranda’s Preserves Limited cannot accept responsibility or costs incurred in circumstances where, for whatever reason, the recipient is unavailable on the day of delivery. Nor can Miranda’s Preserves Limited accept responsibility or any costs incurred as the result of a delay in delivery by APC due to adverse weather conditions or accident.

Liability: Miranda’s Preserves Limited shall not be liable for any loss that might occur after the parcel has been signed for on delivery. Our liability, in any circumstance and whatsoever the consequences, relating to any parcel ordered is limited to the invoice value of the parcel itself.  Claims for breakages or other damage must be made in writing to Miranda’s Preserves Limited within 3 days of delivery. All goods and packages subject to a claim must be retained for inspection by the carrier.

Cancelled Orders: customers have the right to cancel an order within seven working days from the day after goods have been delivered. Customers will be entitled to a full refund of the price paid, provided that the goods are returned in the same saleable condition and the customer will be responsible for the cost of postage to return the goods to Miranda’s Preserves Limited.

Website & Cookies: we reserve the right to change prices, products, offers and any other information on www.mirandas-preserves.co.uk at any time without notice. You access our website entirely at your own risk. This website requires the use of data-storage cookies to allow you to add items to your shopping cart. These cookies are essential to the running of this website and by ordering with us, you give your consent to their use. We will not disclose this information to a third party, unless required to do so by law. 

We use cookies, as most websites do, to help us improve and provide you with the best experience we can. A cookie is a small file, which is placed on your computer's hard drive, that helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used and typical user paths through the site. This helps us analyse data about web page traffic and improve our website. A cookie in no way gives us access to your computer or any information about you but it does capture the user's IP address. Aggregated analysis of these log files is used to monitor website usage. These analyses are made available to us to allow us to measure, for example, overall popularity of the site.

As a condition of use of this site, all users give permission for Miranda's Preserves Ltd to use its access logs in this way.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will mean, however, that your use of our site is not recorded and makes it more difficult for us to improve.

Any information gathered using cookies is not shared with any third parties, unless we are required to do so by law.

Accuracy: except in relation to the description of products and services available for order from our website, we do not guarantee and are not responsible for the accuracy of any information provided on the website. We have taken great care to present the products on our website accurately. The photography is a good indication of the actual product and gift packaging.

Hyperlinks: from time to time our website may contain hyperlinks to websites operated by other parties. Such hyperlinks are provided for your reference only. We may not control such websites and are not always responsible for their contents. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on them.

Copyright: all website design, text, images and graphics and the selection and arrangement thereof on our website(s), is the copyright of Miranda’s Preserves Limited. Permission is granted to electronically copy and to print portions of our website for the sole purpose of placing an order through Miranda’s Preserves Limited, or to use our website as a shopping resource. Any other use of materials on our website, including reproduction for purposes other than those noted above, modification, distribution or republication any part of it without the prior written permission of Miranda’s Preserves Limited is strictly prohibited.

Data Protection: when we do need to collect personal information from you, for example, when you fill in our contact form, in order to comply with the Data Protection Act we have a duty to tell you how we store the information we collect and how it is used.

Any information you do provide will be stored securely and will never be passed on or sold to any third party without your explicit prior approval, unless we are required to do so by law.

We will use your contact details to get in touch solely in relation to matters pertaining to Miranda’s Preserves Ltd.

Trademark: Miranda's Preserves is a registered trademark.

Registered Office:

Miranda’s Preserves Limited, Ivy Cottage, Trefecca, Nr Brecon, Powys, LD3 0PW

Company Registration No: 7695082